Important Coronavirus Update

This is an important Coronavirus update on how the latest news will affect Gawler Animal Hospital (GAH).

** UPDATED 18TH NOVEMBER **

YES, we are OPEN as we are an essential service!

We will remain open during these strict restrictions in order to continue to provide health care for your family’s pets. Our opening hours will be the same as usual.

We still have normal supplies of food and medicines so there is no need to panic.  Unfortunately our hydrobath has to be closed as it is not an essential service.

We are currently in Stage 2 of our GAH Covid-19 Management Plan.

For you as clients this will mean contactless consults again. Due to the risk of local transmission the hospital will be operating as a ‘STAFF and ANIMAL ONLY’ hospital as we endeavour to provide the best possible care for your pets while keeping our terrific staff and you, our wonderful clients as safe as possible.

This will require clients to call us from the carpark when you arrive and ensure you are wearing a mask (as per the government’s requirement). A nurse will then call you back and ask details of today’s visit and then will instruct you to bring your pet to the front door where the nurse will meet you and take your pet in to see the vet. The vet will then be calling owners to discuss results of the examination and treatment recommendations.

Discharge appointments for animals that have been in hospital will be managed in a similar way. Please call us on arrival and we will then be able to give you further instructions.

Food and medications can still be collected from the hospital and will also be brought to the door for you. Payments can be made over the phone or by contactless Eftpos.

We will do our best during this time to be able to continue to take the very best of care of you and your pets; please take care, and give your pets a pat and a cuddle from us!

Sincerely,

The team at Gawler Animal Hospital

Lauren Calandro-Swan

Lauren Calandro-Swan

26 thoughts on “Important Coronavirus Update”

  1. Good luck through this second phase of Covid19, we hope everything goes well – it did last time – and that you all remain Covid free.
    With best wishes.

    Reply
  2. Thank you for looking after everyone so well GAH. Let’s hope things improve quickly. Murphy sends you all a hug back (especially if you are holding treats) Stay safe!

    Reply
  3. I have reactive dogs & a very sensitive dog, should Merlin require a visit to the vets this is forcing me to seek out another vet who will allow me to be with them.
    I understand your concerns , but I dont go to shoppong malls etc or go on public transport

    Reply
    • Hi Jacqueline, thank you for your feedback, we completely understand this can be a stressful situation for Merlin. We are very committed to making all visits for our patients ‘fear free’ therefore in Merlin’s situation we’re more than happy to offer a garden consult, which would mean you can also be present for the entire consult. We hope this helps ease your worries! Stay Safe and Dr Steve said to give Merlin a cuddle for him!

      Reply
  4. Agree this is a sensible course of action, but what if your pet won’t leave the owner. When Lexie had her vaccinations during first wave, she stressed when taken in without me and I had to go in with her.

    Reply
    • Hi Jean, thank you for your feedback, we completely understand this can be a stressful situation for our pets. We are very committed to making all visits for our patients ‘fear free’ therefore in Lexies situation we’re more than happy to offer a garden consult, which would mean you can also be present for the entire consult. We hope this helps ease your worries! Stay Safe and give Lexie a pat from us.

      Reply
  5. As I have a nervous dog if I am not with her.
    If we need to come in , is owner allowed in if gloved and masked up. As I would hate my girl to end up stressed and trying to escape, because I am not with her.

    Just wondering if you do make exceptions if needed.
    Saying that , I do understand. Just so annoyed at people NOT doing the right thing 🤬,

    Thanks for all you do.
    Take care and stay safe 🙏🏻

    Reply
    • Hi Sue, We most definitely have a plan for our nervous patients. When you call and speak to our lovely receptionists, please mention you would like to book in for a garden consult. This way you can be with your girl the entire consult. We hope this puts your mind at ease. Thank you and keep safe!

      Reply
  6. Hi Lauren.
    Thanks to GAH for being so caring. Stay safe yourselves. Fingers crossed this concerning time will pass quickly. Hugs and licks from Phoenix & Jett xx

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  7. Thanks GAH. Appreciate all your efforts during these again Covid19 trying times. Alice is almost out of her big bag of dry food, so is it okay for me to come tomorrow to get more, and phone from my car when I arrive?
    Hugs
    Marion

    Reply
    • Hi Marion, yes that’s fantastic, call us first and we can also organise for you to make payment over the phone. Give Alice a big cuddle for us please!

      Reply
  8. Thank you for all the care you take through this trying times and hope you all stay safe .
    hugs Sya , Mayling , George & bobby

    Reply

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Gawler Animal Hospital

Your full-service, high quality, locally-owned veterinary practice.

Offering a wide range of pet-care options from vaccinations up to complex medical and surgical treatments.

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